Q. I found an eBook or article I like but it isn't accessible. How do I request remediation?

Any content found in any EBSCO or ProQuest Database can be remediated by the vendors. 

ProQuest

1. For "Ebook Support" in the Ebook Central Platform: ebooksupport@proquest.com
2. For ProQuest Platform Support: Email.TechnicalSupport@proquest.com

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EBSCO

EBSCO can provide remediation assistance directly to users with disabilities. 

To request remediation, submit the appropriate form (for eBooks or articles) in the EBSCO link above, or follow these steps: 

Step 1: In your EBSCO search results list, look for a button labeled "PDF Full Text" or "Access Options."

Step 2: Use that button to open the full text within EBSCO Databases (i.e. do not download the article). 

Step 3: Click on the "Accessibility Support" button in the top right (the icon is a circle with a small person in it). 

Step 4: Fill out the form and hit "Submit." 

Step 5: The remediated article will be emailed to you within 3-5 days.